Important message about COVID-19 and IAP or ADR Documents

Because of the spread of COVID-19 in Canada, we have taken steps to protect the health and safety of our staff. All of our offices have closed, and our staff are working from home.

Despite these unprecedented measures, we are still accepting requests for copies of IAP and ADR records. We are also accepting requests to preserve IAP or ADR records for history, public education and research at the National Centre for Truth and Reconciliation (NCTR). All requests will be processed when operations return to normal.

If you are feeling pain or distress because of your residential school experiences, our 24 hour toll-free crisis line remains available at 1-866-925-4419.

For more detailed information about the coronavirus and general precautions regarding COVID-19, please visit the website of the Public Health Agency of Canada.

We wish you, your family, friends and community safety and good health in these difficult times. Please follow public health guidelines to stay healthy and reduce the spread of COVID-19.